About Facilitation Essentials in System Impacted Communities

Participants learn how to:

• Facilitate community meetings, small groups, and case discussions involving people with lived experience in system interaction;

• Recognize and reduce trauma;

• Manage high-stress or emotionally charged exchanges while maintaining dignity;

• Communicate program expectations, boundaries, and processes without escalating fear, frustration, or distrust;

• Build participation among those who often go unheard, surveilled, or misunderstood.

This seminar equips staff with facilitation tools that reduce conflict, increase clarity, and improve the quality of engagement for everyone involved. Each attendee receives: a facilitation structure map for system-impacted discussions; scripts for de-escalation and boundary-setting that preserve dignity; a harm-reduction communication checklist; and a revised outline for one of their upcoming meetings or engagements.

Date: March 5, 2026 | Time: 12pm-3pm ET

Location: Zoom