About Level 2

Building on the core competencies of Level 1 or DICE Essentials, Level 2 strengthens ability to:

• Apply dignity-centered frameworks to complex cases involving multiple agencies or community groups;

• Strengthen internal workflows around engagement, communications, and stakeholder coordination;

• Guide cross-functional teams through problem-solving and decision-making;

• Support supervisors and department heads by modeling consistent, high-quality public-facing practice.

The Level 2 Cohort offers a more strategic, leadership-focused experience. Unlike Level 1 and DICE Essentials, this program emphasizes:

• Advanced facilitation techniques for complex or multi-stakeholder environments;

• Leadership identity development and reflective practice;

• Scenario-based learning using real department or regional case studies;

• Team leadership tools for improving internal alignment and communication;

• Applied practice labs that simulate high-pressure or high-impact conversations;

• Coaching-style frameworks for mentoring or supervising staff.

Level 2 does not repeat foundational content from earlier cohorts—ensuring efficient, targeted use of agency time and resources. The Level 2 Facilitation & Leadership Cohort equips agencies with internal leaders who can steward complex conversations, guide teams through uncertainty, and model the high-quality community engagement expected of public-serving institutions—making it a legitimate, fiscally sound use of training funds.